@import url('https://fonts.googleapis.com/css2?family=Syne:wght@400;600;700;800&family=Nunito+Sans:opsz,wght@6..12,400;6..12,500;6..12,600;6..12,700&display=swap');
:root{--bg:#070d14;--bg2:#0d1520;--surface:#111a26;--surface2:#172033;--border:#1c2b3a;--border2:#243447;
--accent:#3b82f6;--accent2:#2563eb;--accent-lt:#60a5fa;--accent-dim:rgba(59,130,246,.12);--accent-glow:rgba(59,130,246,.25);
--green:#10b981;--green-dim:rgba(16,185,129,.12);--yellow:#f59e0b;--yellow-dim:rgba(245,158,11,.12);
--red:#ef4444;--red-dim:rgba(239,68,68,.12);--purple:#a855f7;
--text:#e2e8f0;--text2:#94a3b8;--text3:#4a6280;
--serif:'Syne',Georgia,serif;--body:'Nunito Sans',system-ui,sans-serif;
--r:10px;--r2:16px;--sh:0 4px 24px rgba(0,0,0,.4);--sidebar-w:240px;--topbar-h:56px;}
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{font-family:var(--body);background:var(--bg);color:var(--text);font-size:15px;line-height:1.6;-webkit-font-smoothing:antialiased;min-height:100vh}
h1,h2,h3,h4{font-family:var(--serif);font-weight:700;line-height:1.25;letter-spacing:-.02em}
h1{font-size:clamp(1.3rem,3vw,1.9rem)}h2{font-size:clamp(1rem,2vw,1.4rem)}h3{font-size:.95rem}
p{color:var(--text2);line-height:1.7}a{color:var(--accent-lt);text-decoration:none}a:hover{text-decoration:underline}

/* ── Admin Layout ── */
.page-wrap{display:flex;min-height:100vh}
.sidebar{width:var(--sidebar-w);background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0;position:fixed;top:0;left:0;height:100vh;overflow-y:auto;z-index:300;transition:transform .28s cubic-bezier(.4,0,.2,1)}
.sidebar-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.6);z-index:290;backdrop-filter:blur(2px)}
.sidebar-logo{padding:16px 12px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:9px;min-height:58px;flex-shrink:0}
.sidebar-logo-icon{width:30px;height:30px;background:linear-gradient(135deg,var(--accent),var(--accent2));border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:15px;flex-shrink:0}
.sidebar-logo-text{font-family:var(--serif);font-size:.88rem;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sidebar-logo-ver{font-size:.58rem;color:var(--text3);margin-top:1px}
.sidebar-close{display:none;margin-left:auto;background:none;border:none;color:var(--text3);font-size:1rem;cursor:pointer;padding:5px;flex-shrink:0}
.sidebar-nav{padding:9px 7px;flex:1}
.nav-label{font-size:.58rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--text3);padding:11px 8px 4px}
.nav-item{display:flex;align-items:center;gap:9px;padding:8px 10px;border-radius:var(--r);color:var(--text2);font-size:.83rem;font-weight:500;text-decoration:none;transition:all .14s;margin-bottom:1px;position:relative}
.nav-item:hover{background:var(--surface2);color:var(--text);text-decoration:none}
.nav-item.active{background:var(--accent-dim);color:var(--accent-lt)}
.nav-item.active::before{content:'';position:absolute;left:0;top:22%;bottom:22%;width:3px;background:var(--accent);border-radius:0 3px 3px 0}
.nav-icon{font-size:.85rem;width:17px;text-align:center;flex-shrink:0}
.nav-badge{margin-left:auto;background:var(--accent);color:#fff;font-size:.58rem;font-weight:700;padding:2px 6px;border-radius:99px;flex-shrink:0}
.sidebar-footer{padding:9px 7px;border-top:1px solid var(--border);flex-shrink:0}
.admin-chip{display:flex;align-items:center;gap:8px;padding:8px;border-radius:var(--r);background:var(--surface2)}
.admin-av{width:26px;height:26px;border-radius:50%;background:linear-gradient(135deg,var(--accent),var(--purple));display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.7rem;color:#fff;flex-shrink:0}
.admin-name{font-size:.76rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.admin-role{font-size:.62rem;color:var(--text3)}
.admin-info{min-width:0;flex:1}
.logout-btn{margin-left:auto;color:var(--text3);font-size:.9rem;text-decoration:none;padding:4px;transition:color .15s;flex-shrink:0}
.logout-btn:hover{color:var(--red);text-decoration:none}
.main-content{flex:1;margin-left:var(--sidebar-w);padding:22px;min-width:0;overflow-x:hidden}
.mobile-topbar{display:none;align-items:center;gap:12px;padding:0 14px;height:var(--topbar-h);background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:100;flex-shrink:0}
.hamburger{background:none;border:none;color:var(--text);font-size:1.15rem;cursor:pointer;padding:7px;flex-shrink:0;-webkit-tap-highlight-color:transparent}
.mobile-topbar-title{font-family:var(--serif);font-size:.9rem;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* ── Cards ── */
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r2);padding:20px}
.card-sm{padding:13px 16px}.card-flush{padding:0;overflow:hidden}

/* ── Topbar ── */
.topbar{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:20px;gap:12px;flex-wrap:wrap}
.topbar h1{font-size:clamp(1.05rem,2.5vw,1.5rem);flex:1;min-width:0}
.topbar-actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap;flex-shrink:0}

/* ── Stats ── */
.stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:11px;margin-bottom:20px}
.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r2);padding:14px;position:relative;overflow:hidden;transition:transform .2s,border-color .2s}
.stat-card:hover{transform:translateY(-2px);border-color:var(--border2)}
.stat-card::after{content:'';position:absolute;top:0;right:0;width:55px;height:55px;border-radius:50%;opacity:.08;background:var(--sc,var(--accent));transform:translate(14px,-14px)}
.stat-icon{font-size:.95rem;margin-bottom:7px;display:inline-flex;width:32px;height:32px;border-radius:8px;align-items:center;justify-content:center}
.stat-value{font-family:var(--serif);font-size:1.6rem;font-weight:700;line-height:1;margin-bottom:2px}
.stat-label{font-size:.7rem;color:var(--text3)}

/* ── Badges ── */
.badge{display:inline-flex;align-items:center;gap:4px;padding:3px 9px;border-radius:99px;font-size:.66rem;font-weight:600;letter-spacing:.03em;background:color-mix(in srgb,var(--bc) 15%,transparent);color:var(--bc);border:1px solid color-mix(in srgb,var(--bc) 30%,transparent);white-space:nowrap}

/* ── Buttons ── */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 16px;border-radius:var(--r);font-family:var(--body);font-size:.84rem;font-weight:600;cursor:pointer;border:1px solid transparent;text-decoration:none;transition:all .17s;line-height:1;white-space:nowrap;-webkit-tap-highlight-color:transparent}
.btn:hover{text-decoration:none}.btn:active{transform:scale(.97)}
.btn-primary{background:var(--accent);color:#fff;border-color:var(--accent)}.btn-primary:hover{background:var(--accent2);box-shadow:0 0 18px var(--accent-glow)}
.btn-ghost{background:var(--surface2);color:var(--text2);border-color:var(--border)}.btn-ghost:hover{color:var(--text);border-color:var(--border2)}
.btn-danger{background:var(--red-dim);color:var(--red);border-color:color-mix(in srgb,var(--red) 25%,transparent)}.btn-danger:hover{background:var(--red);color:#fff}
.btn-success{background:var(--green);color:#fff}
.btn-sm{padding:5px 12px;font-size:.76rem}.btn-lg{padding:12px 24px;font-size:.92rem}.btn-block{width:100%}

/* ── Forms ── */
.form-group{margin-bottom:14px}.form-label{display:block;font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--text3);margin-bottom:5px}
.form-control{width:100%;background:var(--bg2);border:1.5px solid var(--border);color:var(--text);padding:9px 12px;border-radius:var(--r);font-family:var(--body);font-size:.88rem;transition:border-color .2s,box-shadow .2s;outline:none;-webkit-appearance:none;appearance:none}
.form-control:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-dim)}.form-control::placeholder{color:var(--text3)}
textarea.form-control{resize:vertical;min-height:100px}select.form-control{cursor:pointer}
.form-hint{font-size:.69rem;color:var(--text3);margin-top:4px}
.form-row{display:grid;gap:12px}.form-row.cols-2{grid-template-columns:1fr 1fr}.form-row.cols-3{grid-template-columns:1fr 1fr 1fr}

/* ── Alerts ── */
.alert{padding:11px 15px;border-radius:var(--r);font-size:.84rem;border:1px solid;margin-bottom:14px}
.alert-error{background:var(--red-dim);color:#fca5a5;border-color:rgba(239,68,68,.3)}
.alert-success{background:var(--green-dim);color:#6ee7b7;border-color:rgba(16,185,129,.3)}
.alert-info{background:var(--accent-dim);color:#93c5fd;border-color:rgba(59,130,246,.3)}
.alert-warning{background:var(--yellow-dim);color:#fcd34d;border-color:rgba(245,158,11,.3)}

/* ── Table ── */
.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}
table{width:100%;border-collapse:collapse;min-width:500px}
thead th{padding:9px 13px;font-size:.65rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text3);background:var(--bg2);border-bottom:1px solid var(--border);text-align:left;white-space:nowrap}
tbody td{padding:11px 13px;font-size:.84rem;color:var(--text2);border-bottom:1px solid var(--border);vertical-align:middle}
tbody tr:last-child td{border-bottom:none}tbody tr:hover td{background:var(--surface2)}tbody tr{transition:background .12s}

/* ── Thread / Messages ── */
.thread{display:flex;flex-direction:column;gap:13px}
.message{display:flex;gap:10px;max-width:92%;animation:msgIn .22s ease}
@keyframes msgIn{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}
.message.from-admin{margin-left:auto;flex-direction:row-reverse}
.msg-avatar{width:30px;height:30px;border-radius:50%;background:linear-gradient(135deg,var(--accent),var(--purple));display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.72rem;color:#fff;flex-shrink:0;margin-top:2px}
.msg-avatar.customer{background:linear-gradient(135deg,var(--green),#059669)}
.msg-bubble{background:var(--surface2);border:1px solid var(--border);border-radius:4px 13px 13px 13px;padding:11px 13px;flex:1;min-width:0}
.from-admin .msg-bubble{background:var(--accent-dim);border-color:color-mix(in srgb,var(--accent) 25%,transparent);border-radius:13px 4px 13px 13px}
.internal .msg-bubble{background:var(--yellow-dim);border-color:color-mix(in srgb,var(--yellow) 25%,transparent);border-style:dashed}
.msg-meta{display:flex;align-items:center;gap:7px;margin-bottom:5px;flex-wrap:wrap}
.msg-author{font-size:.74rem;font-weight:700}.msg-time{font-size:.66rem;color:var(--text3)}
.msg-body{font-size:.85rem;color:var(--text2);line-height:1.7;word-break:break-word}

/* ── Attachments ── */
.attach-list{display:flex;flex-wrap:wrap;gap:7px;margin-top:9px}
.attach-item{display:flex;align-items:center;gap:6px;background:var(--bg2);border:1px solid var(--border);border-radius:7px;padding:5px 10px;font-size:.74rem;color:var(--text2);text-decoration:none;transition:border-color .2s;max-width:100%;overflow:hidden}
.attach-item:hover{border-color:var(--accent);color:var(--accent-lt);text-decoration:none}

/* ── Pagination ── */
.pagination{display:flex;align-items:center;gap:3px;margin-top:14px;justify-content:center;flex-wrap:wrap}
.page-btn{display:inline-flex;align-items:center;justify-content:center;width:31px;height:31px;border-radius:7px;font-size:.78rem;font-weight:500;color:var(--text2);border:1px solid var(--border);text-decoration:none;transition:all .14s;background:var(--surface)}
.page-btn:hover{border-color:var(--accent);color:var(--accent);text-decoration:none}
.page-btn.active{background:var(--accent);border-color:var(--accent);color:#fff}
.page-btn.disabled{opacity:.3;pointer-events:none}

/* ── Stars ── */
.stars{display:flex;gap:3px}.star{font-size:1.25rem;cursor:pointer;transition:transform .14s;color:#334155;line-height:1}
.star.lit{color:var(--yellow)}.star:hover{transform:scale(1.15)}

/* ── File Drop ── */
.file-drop{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:18px;border:2px dashed var(--border);border-radius:var(--r);cursor:pointer;transition:all .2s;text-align:center;color:var(--text3);font-size:.81rem}
.file-drop:hover{border-color:var(--accent);background:var(--accent-dim);color:var(--accent-lt)}
.file-drop-icon{font-size:1.3rem;margin-bottom:5px}

/* ── Search ── */
.search-wrap{position:relative}.search-wrap .form-control{padding-left:33px}
.search-icon{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text3);font-size:.82rem;pointer-events:none}

/* ── Utils ── */
.text-muted{color:var(--text3)}.text-sm{font-size:.8rem}.text-xs{font-size:.7rem}.text-center{text-align:center}
.flex{display:flex}.items-center{align-items:center}.gap-2{gap:8px}.gap-3{gap:12px}
.mt-2{margin-top:8px}.mt-3{margin-top:12px}.mt-4{margin-top:16px}.mb-4{margin-bottom:16px}.mb-6{margin-bottom:24px}
.ml-auto{margin-left:auto}.w-full{width:100%}.hidden{display:none!important}
.truncate{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.divider{border:none;border-top:1px solid var(--border);margin:16px 0}
.empty-state{text-align:center;padding:42px 20px;color:var(--text3)}
.empty-icon{font-size:2rem;margin-bottom:11px}.empty-state h3{color:var(--text2);margin-bottom:5px;font-size:.92rem}
.announce{padding:11px 16px;border-radius:var(--r);font-size:.83rem;border-left:4px solid;margin-bottom:12px}
.announce-info{background:var(--accent-dim);border-color:var(--accent);color:#93c5fd}
.announce-warning{background:var(--yellow-dim);border-color:var(--yellow);color:#fcd34d}
.announce-success{background:var(--green-dim);border-color:var(--green);color:#6ee7b7}
.announce-danger{background:var(--red-dim);border-color:var(--red);color:#fca5a5}

/* ── Scrollbar ── */
::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:var(--bg)}::-webkit-scrollbar-thumb{background:var(--border2);border-radius:3px}

/* ── Responsive Admin ── */

/* Tablet — collapse sidebar */
@media(max-width:1024px){
    .sidebar{transform:translateX(-100%)}.sidebar.open{transform:translateX(0)}
    .sidebar-close{display:flex!important}.sidebar-overlay.open{display:block}
    .main-content{margin-left:0}.mobile-topbar{display:flex}
}

/* Medium tablet */
@media(max-width:768px){
    :root{--sidebar-w:220px}
    .main-content{padding:14px}
    .form-row.cols-2,.form-row.cols-3{grid-template-columns:1fr}
    .stat-grid{grid-template-columns:1fr 1fr;gap:9px}
    .topbar{margin-bottom:12px}
    .dash-grid{grid-template-columns:1fr!important}
    .message{max-width:98%}
    .card{padding:16px}
}

/* Mobile */
@media(max-width:480px){
    .main-content{padding:10px}
    .card{padding:13px}
    .stat-grid{grid-template-columns:1fr 1fr;gap:7px}
    .stat-value{font-size:1.35rem}
    .btn-lg{padding:10px 18px;font-size:.88rem}
    .topbar-actions .btn{font-size:.74rem;padding:6px 10px}
    .topbar-actions{gap:5px}
    h1{font-size:1.15rem}
    table{min-width:420px}
    .message{max-width:100%}
    .msg-avatar{width:26px;height:26px;font-size:.65rem}
    .thread{gap:10px}
}

/* Very small mobile */
@media(max-width:360px){
    .main-content{padding:8px}
    .stat-grid{grid-template-columns:1fr 1fr}
    .topbar-actions .btn-ghost{display:none}
}